May 2025 - SDG Service Group - BTA Select Dealer Group Listserve

Xerox Support
by Mike Bourdeaux 23 May '25

23 May '25

Hope everyone had a safe trip back from Detroit. Does anyone service Xerox in Troy and Piqua Ohio? Thanks, Mike Bourdeaux General Service Manager [cid:image001.png@01DBCB0A.B3BC5FA0] 250 N River Ridge Circle Suite 100 | Burnsville, MN 55337 tel (612) 798-1359 | fax (612) 798-1196 Book time with Mike Bourdeaux: Schedule a Meeting <https://outlook.office.com/bookwithme/user/0cc4792dd7b34554bf7972c4f97e5827…>

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used parts
by Hoy, Richard 23 May '25

23 May '25

Good afternoon, Everyone I wanted to say it was nice meeting everyone at the meeting earlier this week. I know there was an agenda for when we split but I have another question. We have multiple shops in 2 states and routinely pull parts to fix client machines. What I was wondering is, do any of you all put those items into inventory so they can be tracked by your other branches. We currently do not do that, but I am floating this around. I would add a U at the end of the part number to signify used and bring them into inventory at $0. Do you all have any better ideas on how I could accomplish this? Thanks Rick [ResizedEBSVBSLOGO TRANSPARENT.jpg] Rick Hoy Director of Service [EBS 20 button.jpg] 7737 Garland Circle Roanoke VA 24019 Direct 540.771.5869 Support 800.282.7326 VaBusinesssystems.com<https://www.vabusinesssystems.com> [resizedTop Work Places Logo.jpg] [resized70 Logo.jpg]

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FW: EXTERNAL: SDG Owners/Finance/Service Meeting - Meeting Schedule - HOTEL DISCOUNT DEADLINE TOMORROW, APRIL 18
by Josh Ravan 08 May '25

08 May '25

Here is the agenda for the meeting coming up, see ya soon! www.standleys.com Josh Ravan VP of Service jravan(a)standleys.com 528 West Iowa, Chickasha, OK 73018 (405) 224-0819 From: Valerie Briseno <valerie(a)bta.org> Sent: Thursday, April 17, 2025 9:29 AM To: SDG(a)lists.bta.org; sdgfinancegroup(a)lists.bta.org; sdgservicegroup(a)lists.bta.org Cc: Jennifer Larson <jlarson(a)goadvanced.com>; Jessica Holm <jholm(a)jamesimaging.com>; Alma Sanchez-Salinas <asanchez(a)metrosales.com> Subject: EXTERNAL: SDG Owners/Finance/Service Meeting - Meeting Schedule - HOTEL DISCOUNT DEADLINE TOMORROW, APRIL 18 All, Next month's meeting will be held at the MGM Grand Hotel in Detroit. Tomorrow is the hotel's discount deadline (April 18). Use this link to reserve your room: https://book.passkey.com/e/51020748<https://url.avanan.click/v2/r01/___https:/book.passkey.com/e/51020748?trkid…> *If you need to extend your stay, please make the reservations allowed online and then send me your confirmation and I can ask the hotel to extend your stay. In addition, to help with food & beverage totals, see this link to register for the meeting (including the optional golf): https://businesstechnologyassociation.growthzoneapp.com/ap/Events/Register/…<https://url.avanan.click/v2/r01/___https:/businesstechnologyassociation.gro…> The agenda is attached. Financial Sharing Group will meet 5p to 7p on Monday, May 19 (optional - members of the sharing group only). Welcome reception at the hotel from 7p to 8p on Monday, May 19; Meet all day on Tuesday, May 20 with a private dinner at the Henry Ford Museum; Meet until 11:30a on Wednesday, May 21 (optional golf following) Let me know if you have any questions! Thank you, Valerie Briseno Business Technology Association 12411 Wornall Rd. Kansas City, MO 64145 Phone: (816) 303-4082 valerie(a)bta.org<mailto:valerie@bta.org> [cid:0a4d9f71-8bb7-43b7-8d11-2af1a3c0666c]<https://url.avanan.click/v2/r01/___http:/www.bta.org/___.YXAzOnN0YW5kbGV5cz…> [signature_927727533]<https://url.avanan.click/v2/r01/___https:/www.linkedin.com/company/business…>[signature_1238384038]<https://url.avanan.click/v2/r01/___https:/twitter.com/BTA_ORG___.YXAzOnN0YW…> [signature_332421953] <https://url.avanan.click/v2/r01/___http:/www.facebook.com/pages/Business-Te…> [signature_584979647] <https://url.avanan.click/v2/r01/___https:/www.youtube.com/channel/UCBSsarYT…> [cid:6344f110-6e69-442e-b71c-845fc4256181]<https://url.avanan.click/v2/r01/___https:/outlook.office.com/bookwithme/use…> Book time to meet with me<https://url.avanan.click/v2/r01/___https:/outlook.office.com/bookwithme/use…>

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Kyocera Fusers
by Josh Ravan 01 May '25

01 May '25

Good afternoon friends, We are experiencing poor yield on The Kyocera 5054ci family fusers. Is anyone else having a similar issue, or even better does anyone have a solve? Thanks for the help in advance! [cid:image001.png@01DBBA9F.AE0FD080] www.standleys.com Josh Ravan VP of Service jravan(a)standleys.com 528 West Iowa, Chickasha, OK 73018 (405) 224-0819

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